I had the chance to speak with Larkin Brown about her job working in the Pin Factory headquarters at San Francisco recently. Read the interview below to find out about her advice for bloggers and brands who love Pinterest as well as the exciting new things the company has planned for the future!
What is your job title and what does a typical day in the
life look like?
Researcher and Stylist.
A Pinterest perfect moment. Here Larkin styles a shoot to be featured on the platforms style section. Photo courtesy Larkin Brown/Pinterest. |
Some days are filled with brainstorming with designers. Other
days I might be working with a quantitative researcher digging through the data
but my favorite days are when we’re out doing field research with pinners
(people who pin) because it’s so inspiring to see people bringing pins to life.
As a stylist sometimes and, this doesn’t happen very often
but, when we do our own brand photo shoots I’ll style those and a lot of what I
do is that a lot of the insights and data that I find as a researcher and
especially on trends I will take that and share it with the media.
Do you have any advice for someone hoping to work in this
field?
What has helped me the most is understanding people. If you
think about the way people use Pinterest, there are so many ideas and
possibilities, we want you to find the one that’s right for you. So much of
that is about style, but it’s also about people. My advice is to take classes
that are about understanding people so that could be classes in communication,
psychology, or sociology. I’ve found that for me that kind of anchoring in my
schooling has helped so much in how I’m translating that information about
people into style or into the products we’re developing for them.
Fashion is one of the most popular topics on Pinterest, do
you have any advice for fashion brands who want to get on the platform?
The good news is that brands are really welcome on
Pinterest. Actually 75% of our content on Pinterest is from businesses. There
are all these natural pivots that happen so that kind of business or branded
content is not only welcome is part of what makes Pinterest so good. Think
about Pinterest as you’re allowing someone to peek into your mind, so getting
to see the inspiration of the brand or person you admire is really fun for
people and pretty unique for Pinterest. It’s allowing people to see the
inspiration or thought that went into a collection that makes people feel more
connected to that line. Also think about your customer or the audience that you
want to reach…what else are they interested in…Home, beauty, food, travel?
Which one of those areas do you want to hold equity in as a brand? Then build
out boards around that and you don’t have to worry about having to create all
this content from scratch. Curating is a big part of Pinterest and it’s really
welcome.
How has the “tried it” button affected the Pinterest
experience for users and brands so far?
We find that it’s really helpful for them when they’re
trying to evaluate if an idea is right for them because they’re getting a sense
of how it turned out and also getting tips from other people who’ve tried it
before. We also find that people like feeling like they’re helping the
community and Pinterest really isn’t a social network. People aren’t using “tries”
to get likes; people really use Pinterest for themselves to discover and do the
things that they love. It’s that “me” time.
What do you see for the future of fashion focused content on
Pinterest and specifically branded content?
So, this is me personally of what I would really want to see
I just want to see more body diversity in our content. I think the fashion
industry is getting on board with this and I do see it changing and I’d really
like to see that change and see it be visible on Pinterest as well. I’d be
really excited to see Pinterest play a bigger role in this movement.
How does Pinterest work with content creators and
specifically fashion focused creators on the platform?
When we say 75% of content on Pinterest comes from brands we
mean businesses or brands that would also include media and independent content
creators. A lot of the content that we get on Pinterest, we really rely on the
pinners saving it from around the web, so we don’t proactively go out and scrape
content from the web. It’s real people, real humans curating it which is part
of what’s unique about Pinterest. However, we do have a team that works with
the bigger partners and brands and also bloggers, influencers, and independent content
creators. We invite them to trainings and meet with them one on one. Also we
want their input on features because they’re such a part of the Pinterest
ecosystem, we want to get their input too.
I think in the future we see an opportunity to have
Pinterest hosted events where we could invite a lot of these content creators
more into what we call the pin factory here at headquarters and spend even more
time with them. We are excited to do more events.
What do you see for video pins as it relates to the fashion
and beauty industries?
I’m most excited about integrating more beauty tutorials
into Pinterest and I really I think we have so much good content at Pinterest
but what is one of the things that’s special about it is… its all humanely
curated.
Something I’d really like to see more of is that if you’re
looking you know, at like a beautiful face shot that we could have a beauty
tutorial mixed in underneath that was like, hey how to do the perfect cat eye
right, if there’s a cat eye in that face and the idea of having that amongst the
related items is really exciting because, then its not just about buying the
products its not just about finding other inspiration there can be a how to
element which is so core to Pinterest and what people use it for.
As a search tool what does Pinterest see for advertising and
e-commerce on the platform?
What do you see for
the future of fashion on shoppable Pinterest?
I think our biggest opportunity there is around building
bridges to connect those moments of discovery to shopping or buying for
something.
If you already know what you want, if you
already know like the shoe and the brand and what
you’re looking for, going to google or going to a department store e-commerce site is going to be
faster and better for you and we really don’t need to replace that.
you’re looking for, going to google or going to a department store e-commerce site is going to be
faster and better for you and we really don’t need to replace that.
I think our big opportunity is when you don’t quite know
what you want, where you might not have like the terminology to search for it in
google coming to Pinterest and discovering oh, you know what, actually I want a
block heel booty… where it’s like a little higher over your ankles like, maybe
you don’t know that’s called but you realize, oh my gosh that’s what I want
that’s what’s going to feel modern for fall for me and then being able to
connect that to either buying it like clicking through to the retailer or
buying it right on Pinterest or finding something similar. It’s about when you don’t quite know what you
want trying to connect that to a shopping experience.
How do you think visual search can work for fashion and
retail companies? How do you think it will affect the e-commerce experience?
The in-store experience?
One of the big
pain points that we see is just it’s difficult to gauge if somethings going to
fit you or
not and part of it is fit but there also is an element of just like
is this going to look good on me
sometimes it’s
about color… and in the beauty world, like a color cosmetic, you know is that
lip
color or blush going to work on me.
I’m really excited about using visual search as a way to
gauge if is something is going to work for you
and I’ll say you know I think the technology isn’t quite there yet but,
I’m excited about that direction. Whether it’s like color matching with
foundation or imagine you’re like in a store and you’re really excited about a
piece but they don’t have your size in stock and, your debating oh well do I
order it and like see if the size you know up or down fits me. That’s still a
pain point and I think there is something in this visual discovery technology
and the visual search technology that could really help…that really hasn’t been
resolved yet with online shopping. I mean the closest thing we have right now
is like free shipping, you can try it at home! And it seems like there’s something
more we could do there.
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